Application Services

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Right First Time

Learn more about how application development, enhancement, re-engineering, support and maintenance are handled by Fidenz using offshore and onsite teams to deliver best value for it clients and partners.

We manage all phases of the application development and maintenance lifecycles

Right First Time

Detail planning, close monitoring and multiple gatekeepers has made our application delivery process is thorough and optimised to assure deliver Right First Time.

Innovate & Transform

Drives the development of new ideas and breakthrough solutions by embracing emerging technologies to deliver competitive advantage to clients who partner with us.

Holistic View

We enable our clients to see beyond simple functionality of systems and understand what it takes to assure the reliability, business continuity and service excellence.

Global Delivery Team

Offers locally accountable leadership backed by the best combination of onshore, and offshore delivery options to reduce costs and accelerate delivery.

Application Development


Fidenz supports our clients through the entire application development life cycle – from analyzing their Business requirements to developing solutions and maintenance, and ongoing support for the applications. Our well-defined and mature application development process will always deliver high quality, predictable outcome throughout the application development cycle.We will closely work with our clients and understanding their core business, we help to develop the right roadmap for evolving their applications to deliver true business outcome. Our application development methodology helps CIOs understand how to align technology more closely with their business context and extract a higher ROI.

Application Enhancement & Re-engineering

In order to confront today’s business challenges, enterprises across industries are looking forward to enhance their legacy systems by improving the overall structure, reusability, flexibility and performance of existing applications and platforms. At Fidenz, we are experts in enhancing or re-engineering your old legacy applications. We have developed a business value driven methodology to redefine the application business processes, business values and user experience of your legacy enterprise applications. Our IT system redefine approach offers to transform the existing applications into a set of highly integrated, flexible and streamlined applications and processes.

Our Application Enhancement & Re-Engineering Services

As-Is System Processes and Capability Assessment
As-Is Enterprise Architecture definition
As-Is Enterprises system portfolio assessment
Application redefined assessment, roadmap, target architecture planning and definition and proof-of-concept
Strategy for assets reusability definition
Business Process reusability Assessment
System and technology redefining services
Business process/operation transformation strategy

Application Support & Maintenance (ASM)


In today’s competitive world, every enterprise is pushed to maximize their market share and reduce operational cost. Application Support & Maintenance (ASM) is one of the areas that organizations continuously looking into optimize and reduce their operational cost (Opex). Fidenz can help your organization to outsource your operational support activities enabling you to focus on more strategic activities that will bring your organization’s market share up.At Fidenz, we have developed our Application Support & Maintenance (ASM) process not only to effectively support your enterprise applications in day-to-day operations, but also to reduce cost over time. We will achieve this through continues root cause analysis (RCA) of support requests and fixing those as required. The root cause analysis of support tickets provides us an insight to the weak links of your enterprise business processes and we will fix them where it generates high volume of support tickets. Either by fixing the weak links or by automating frequent support activities we will eventually reduce the long term support cost

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