Facility Clouds

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Facility Clouds

Facility Clouds is a facility management software platform. They are specialized in the design, development and implementation of next generation Smart Workplace solutions. iCloud is Facility Clouds’ flagship cloud platform that powers the smart workplace solutions. It have been successfully deployed in a variety of sectors including Smart Cities, Education, Healthcare, Airports, Defense, Convention Centers and Retail.
*Images, designs and the names used in this particular case study are changed due to contractual obligations.

Client Requirement

The iCloud Smart Workplace is an integrated set of technologies, tools and applications that enable organizations to manage their Workplace assets, infrastructure, systems and people and align them with core business processes in an efficient manner. The cloud based web solution provide a sophisticated interface to conduct all related tasks, but widely available smartphones could further enrich the interactions between users and the system. Fidenz Technologies was hired to develop suit of mobile applications to enhance the interactions between system and its different actors.

Challenges in technology

Central cloud system has different master data sets with different Expected Time to Live (ETL). Synchronizing these data between mobile devices and cloud could not handle with traditional sequential methods of data synchronization. To handle this requirement in a more effective and efficient manner, a special caching methodology was introduced. Further a background and on-demand data synchronization capabilities were introduced to enhance the usability of the apps.

Additional measures were taken to track application activities. Popular analytics frameworks were not an option as these applications should work on local area networks (LANs). Developers implemented activity tracking, logging and transmitting modules to investigate user behaviour within the application.

Challenges in delivery

iCloud platform usually get deployed to multiple different private clouds. Each cloud could have its own version of iCloud to handle site specific solution requirements. These differences could be additional or less attributes for an entity or an attribute being required or being optional based on the business case. Even with these variations, it was required to use a single mobile app to handle all different versions of the cloud app. This introduced significant challenges in implementation of the solution and even serious challenges when it comes to quality assuring and commissioning apps for production use. Additional type checking and exception handling in the code and use of web service API tools to detect differences in data outputs from Web APIs help the delivery team to establish the reliability of the applications.

Final outcome

Over the last 4 years, Fidenz Technologies have developed more than 10 different apps for iCloud platform. Currently are implementing more apps to enhance the capabilities of different user types who engage with the cloud platform. Further we continuously improve already developed apps to make the usability and user experience even richer.
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